We always appreciate feedback from our clients that host events with us at The Reserve. Here are a few of the many testimonials we’ve received over the years:
November 10, 2016
Andrew and I wanted to send you a personal note to say thank you for all that you did for Rona & Matt to make their wedding day such a memorable celebration.
A big thank you also to all the staff who were involved. They were all wonderful and did a great job. The food was amazing and the dessert table was beyond anything we could have imagined! I was so glad that we were there when the pastry chefs were setting up the cake so we could thank them. Oh my goodness, it was perfect! Absolutely perfect!
When everything looks so effortless and easy, it is always an indication of how skilled people are at their jobs. We were all so lucky to enjoy such a lovely venue for the wedding and experience the services provided by a team of such amazing people. Thank you all.
Jane & Andrew Smart
August 3, 2015
Sorry this took so long – it took me a couple of days to get my head out of the clouds and back to reality!
I sincerely thank you so much for all of your help in creating the wedding of our dreams! Every last detail was perfect. Our guest raved about the food and the service. Every person on your staff was attentive and made sure we had everything we wanted.
We could not be happier with our experience at The Reserve. You will be my go to choice for any future events I may host. It was a pleasure to meet and work with you. On behalf of Chris, Stephanie and our families, thank you for everything!
April 27, 2015
First of all, I just want to thank you so much for all your help in making Sophies’ party spectacular. You were so wonderful to work with and I appreciate you being so organized and response. Thanks again!
October 7, 2014
I wanted to thank-you for working with us these last couple of months. You were a pleasure to work with, and always provided a prompt response to our endless questions.
I also wanted to thank-you and the staff for the stellar service we received on our wedding day. Everything was absolutely perfect. Matt and I received many compliments on the venue, the food, and the service. Thank-you for making our wedding day perfect.
December 19, 2014
I just wanted to once again “thank you” for all your help with our Christmas event on Wednesday…it turned out perfect and everyone is still talking about the Reserve, the decorations, the great food, etc.!
I wish you and your family a very Merry Christmas and all the best in 2015!
Magna Powertrain of America, Inc.
Corporate Holiday Party
December 15, 2013
This is late in coming, but I still wanted to send it to you…
We had a last minute Corporate Holiday Party crisis back in December and we were left without a venue 1 week before our event!
Since I love Big Rock, I called Katie on a Friday afternoon and we had a wonderful Holiday Dinner 8 days later at The Reserve for 80 people. Katie was patient and kind in working with me in my frenzy to pull off a lovely party for our employees, spouses and guests. I wanted to send compliments and thanks for such a wonderful employee that you have on staff.
While I am at it, I wish I had names, but the black-haired woman doing our coat check was also fabulous, as well as the woman coordinating and directing the delivery of the food dishes when it was time.
Aww heck, who am I kidding—please just recognize your entire staff that worked that night (Dec 15th), from the valet, to coat check, to wait staff and especially the entire kitchen for producing meals and providing service that my employees still talk about. This is why we have already booked our party on a Saturday night for this December. So many employees couldn’t make it because of our venue/date change—they will be sure to make it this year after hearing about how perfect everything was.
Thank you from our entire JPRA family for providing us a memorable experience in 2013. We look forward to an even better time in 2014!
February 17, 2013
“Thank you so much for all of your assistance with my son’s wedding. Everyone commented on what a beautiful event it was. Your team was flawless in their execution and all was exactly as planned. Thank you again.”
Gobble Wobble 6
November 24, 2012
“I just wanted to thank you and the whole Reserve team for helping us pull off a totally successful event. You guys are so awesome and really make it so easy on us. Across the board it sounds like everyone thinks this year was one of the best yet- we wouldn’t have been able to do any of that without you guys! Please let me know if there are any loose ends that need to be tied up or if there is anything else you need. Please pass along my thank you to everyone who helped make
GW6 a success!”
Have a wonderful weekend,
November 17, 2012
“I just wanted to send you a quick note to let you know how much we enjoyed everything last night. The food was excellent, everybody was just amazed how perfectly the filet’s were cooked. We are from Nebraska, steak country, and rarely do you go out of town and have a steak cooked correctly. Please tell your chef how much we enjoyed everything, just perfect.
The staff could not have been nicer or more helpful. I really appreciate how you had enough people in there to take care of things as well as 2 bar staffers. We had no issue at all of people having to wait for a drink.
Thanks again, it was an awesome gathering and I am so pleased the kids chose your venue.”
November 9, 2012
Thanks to the team at the Reserve for another great PACE reception. It was fantastic as always and sets the perfect tone for the awards which will be given out at a ceremony in April. We look forward to coming back again soon.
Again, many thanks for a great evening.”
October 31, 2012
First I would like to say thank you for helping us achieve a wonderfully successful event! The overall consensus from both our firm (FMD) and Leader Dogs was nothing but praises. The venue, staff (they did an excellent job!) and food were exceptional and again, we thank you!
We look forward to working with you again on future events!”
October 8, 2012
“Just a note to thank you for your support on the Bazo event. You executed everything in a professional and timely basis and made the event run without a hitch. My client was extremely happy. The food was delicious and the staff very courteous. It really was a perfect evening. Thank you again and I look forward to working with you on future events.”
October 3, 2012
“I want to thank you for all you did to make our wedding a fairy tale come true. You and the Big Rock employees are like a well oiled machine. You did your job quickly, efficiently, and unobtrusively. From the set up of the rehearsal to the clean up of the reception, it was flawless, and we truly appreciate all that you do. People will be talking about it for a long time. Please feel free to use us as a reference for anyone interested in booking a wedding with you.”
July 3, 2012
“I just want to send you a quick thank you… Tony and I both love everything about our wedding!!! The entire day went so smooth and we’ve heard nothing but outstanding things. Our guests are honestly raving about the venue, staff, and food. You were absolutely wonderful to work with and we both thank you tremendously for everything you did to make sure our day was perfect and every guest was happy.
Thank you, thank you, thank you!!!”
April 28, 2012
“I just wanted to thank you for everything you did to help make my daughter Karin’s wedding such a success. The food was very good, and I can’t even begin to tell you how great the waitstaff was. Everyone was so sweet, professional, and on top of everything.
I’ll be sure to recommend The Big Rock Chop House to everyone.
– Peggy Allen
December 20, 2011
“On behalf of the Horal family, I am extending my sincerest thank you for accommodating the luncheon on such short notice. We were all very impressed!! The room was private and comfortable; the wait staff was courteous and very conscientious…a special thanks to John and hats off to Chef…the food was incredible!
A blessed Christmas to you and the entire Big Rock staff.”
– Amy Horal
September 18, 2011
“I just wanted to extend a heartfelt THANK YOU for an excellent job on our special event yesterday!!! You and your staff did an absolutely PHENOMENAL job with the setup, food & drink service, the cleanup, EVERYTHING. I have never experienced such wonderful service across the board, from the waitstaff to the managers (and it was a pleasant surprise to see you there in person right in the thick of it as well), not to mention that the food was absolutely OUTSTANDING. I can’t tell you how many guests were just amazed and thoroughly impressed at the presentation and service your staff provided. That is what meant the most to Sue and I. We are truly grateful for having my first niece (Sue’s grandchild) welcomed with a celebration that was as pleasant as you were able to provide for us. It was such a wonderful overall experience, a seamless event that we will always remember in a very positive way.
Thanks again, and please pass this along to ALL of the employees involved – we can’t thank them enough!!!”
– Rachel Falahee
Installation & Service Coordinator
Stationary Fabric Awnings
Marygrove Awning Co.